Delivery, returns and the small print

Orders placed before 2pm on a working day are dispatched the same day. Everything else goes out the next working day.

UK delivery is free on orders over £35. Below that, standard tracked delivery is £3.95 and usually arrives in two to four working days.

You will get a tracking link by email as soon as your parcel leaves us. If nothing has arrived within five working days, message us and we will chase it for you.

You have 30 days from delivery to change your mind. Send the item back unused and in its original packaging and we will refund the full price.

Faulty on arrival? Send us a photo and we will replace it or refund you straight away, and cover the return postage.

To start a return, email us with your order reference and we will send the return instructions.

We are a small general store selling daily-use items: home essentials, kitchen gadgets, personal care and practical electronics. The catalogue is deliberately short.

Every product is used by us for at least a fortnight before it is listed. If it does not survive normal life, it does not go on the site.

Everything is dispatched from our own shelves, so the person who answers your email is the person who packed your parcel.

We collect only what we need to fulfil an order: your name, contact details, delivery address and the items you bought. We never sell or rent your data.

Your delivery details are shared with the courier carrying your parcel, and nothing more.

Ask us at any time to show you the data we hold about you, correct it, or delete it.

Prices are shown in pounds sterling and include VAT where it applies. A delivery charge is added at checkout on orders under £35.

Placing an order creates a contract of sale once we confirm dispatch. If something is out of stock after ordering, we will tell you and refund it in full.

Nothing in these terms affects your statutory rights as a consumer in the United Kingdom.